top of page

Privacy Policy

Welcome to Firoozeh Art, available at www.firoozehashrafi.com and www.firuzeh.art.
We value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our handmade products.

 

Last updated: October 2025

1. Who We Are

Firoozeh Art is a handmade design brand based in Istanbul, Turkey, offering unique handcrafted creations to customers around the world.
Our website is built and hosted on Wix, and we may use trusted partners such as Shopier to handle order and payment processes.

2. Information We Collect

We may collect the following information when you contact us, subscribe to updates, or place an order:

  • Full name

  • Email address

  • Phone number

  • Shipping or billing address

  • Messages or notes you send through forms or orders

We collect only the information necessary to provide you with our products and services.

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Contact you regarding your purchase or inquiry

  • Improve your experience on our website

  • Fulfill our legal and accounting obligations

We never sell or rent your personal data to anyone.

4. Payments

We currently accept manual payments and may use Shopier or other secure third-party payment systems.
When you make a payment through Shopier, your financial details are handled according to Shopier’s own privacy policy.
We do not store or have access to your credit card or payment details.

5. Cookies and Analytics

Our website may use cookies to improve performance and personalize your experience.
In the future, we may use tools such as Wix Analytics, Google Analytics, or Meta Pixel to better understand visitor interests.
You can control or disable cookies through your browser settings.

6. Sharing Information

We share your personal data only with:

  • Service providers that help operate our website, deliver orders, or process payments (e.g., Wix, Shopier, postal/courier companies).

  • Legal authorities, if required by law.

All third-party providers are required to safeguard your information.

7. International Use

Because we serve customers worldwide, your data may be processed in Turkey or other countries where our partners operate.
We take appropriate steps to ensure your data is handled securely wherever it is processed.

8. Data Retention

We keep your personal data only as long as needed to complete your orders and comply with tax or legal obligations.
After this period, data is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion of your data

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise these rights, contact us at:
📧 firoozeh.ashrafi367@gmail.com

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any updates will be reflected on this page with a new “Last updated” date.

11. Contact

If you have questions or requests about your personal data, please contact:
📧 firoozeh.ashrafi367@gmail.com
📍 Istanbul, Turkey
🌐 www.firoozehashrafi.com / www.firuzeh.art

bottom of page